FAQ

Orders & Shipping

How long will it take to process my order?
We aim to process all orders within 1–2 business days. Custom-made products take longer — the estimated lead time is shown on the product page. You will receive an email with tracking information as soon as your order ships.

How much does shipping cost?
We offer free shipping on all orders. For oversized items, a shipping surcharge will be clearly listed on the product page.

Do you ship internationally?
Yes — we accept international orders. If checkout accepts your shipping address, we can ship to you. Please note that international customers are responsible for any customs duties, import taxes, or fees imposed by their country.

How can I track my order?
Once your order ships, we will email you a tracking number. You can track your package on the carrier’s website.

What should I do if my package is lost, delayed, or arrives damaged?
Contact us at [email protected] with your order number and photos of any damage. We will work with the carrier to resolve it as quickly as possible.

Product & Fitment

Will this part fit my vehicle?
Each product page lists the compatible models and model years. If you are unsure about fitment, email us at [email protected] with your vehicle’s year, make, model, and trim — we will confirm before you order.

What is carbon fiber, and why do you use pre-preg?
Carbon fiber is made of thin carbon strands woven into a fabric and cured with resin. The result is stronger than steel at a fraction of the weight, with excellent resistance to heat, corrosion, and fatigue. We use pre-preg (pre-impregnated) carbon fiber, in which the resin is precisely infused into the fibers before curing under heat and pressure. This is the same process used in motorsport and supercars — it produces parts with the best strength-to-weight ratio and a flawless, long-lasting finish.

Are your carbon fiber parts genuine carbon fiber?
Yes. Our carbon fiber parts are made from real pre-preg carbon fiber, not hydro-dipped or printed imitations.

Can I install the parts myself?
Many of our parts are designed for straightforward installation with basic hand tools. If an install looks complex or you are unsure at any step, we recommend having the work done by a qualified technician.

Where are HypeAutoBeast products made?
HypeAutoBeast sources its products from a variety of reputable suppliers and manufacturers located both domestically and internationally. Our focus is on quality and performance, and we work with suppliers known for their expertise in producing high-quality aftermarket parts. While specific manufacturing locations may vary by product, we ensure that every product meets our quality standards before it reaches you.

Payment

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Zelle transfer.

Is my payment information secure?
Yes. All payments are processed over encrypted (SSL) connections through PCI-compliant payment providers. We never see or store your full card details.

Will I receive an order confirmation?
Yes — you will receive an order confirmation email immediately after checkout, and a shipping confirmation with tracking once your order ships.

Returns, Cancellations & Warranty

Can I cancel or change my order?
Contact us as soon as possible at [email protected]. Custom-made products and in-stock, unshipped orders cancelled within 1 hour of purchase receive a full refund.

What is your return policy?
Please see our full Return Policy page for details, including eligibility, timeframes, and our 25% restocking fee on eligible returns.

Do your products come with a warranty?
Yes. Our products carry a 6-month to 1-year warranty against manufacturing defects under normal use, depending on the product. If you believe your part has a manufacturing defect, contact us at [email protected] with your order number and photos, and we will make it right.

General

Do you offer discounts or promotions?
We run discounts and promotions from time to time. The best way to hear about them first is to follow us on social media. You can also email us at [email protected] to ask about current offers.

Contact Us

How can I reach you?
Email us at [email protected] or use the contact form on our Contact Us page. We are based in Irvine, California and typically respond within 1 business day.

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